Tag, You're It! - Win the Customer Service Game with Auto Tagging
Oct 29, 2018
When you are tagged in sports, it means you're out of the game (just like this little baseball player pictured).…
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live chat system
Set a Daily Offline Schedule for Live Chats
Jan 27, 2014
Live chat support should only be offered when agents are available to respond to customer queries. With the LiveHelpNow chat…
Search Chat History- Gain new insights into past chats
Dec 16, 2013
The latest LiveHelpNow release expands your ability to search chat history, allows you to tag past chats, and displays more…
Live Chat Queuing- Balance Agent Workload in Call Centers
Sep 27, 2013
In the fast-paced environment of a modern call center, the efficient use of time is the key to both happy…
Send LiveHelpNow chats to SalesForce CRM
Jul 30, 2013
Customer relationship management in the cloud Wouldn’t it be nice if you could house all of your LiveHelpNow chat sales…
Live Chat cobrowsing, powered by join.me
Jul 10, 2013
Serve customers like never before with join.me Provided by LogMeIn, join.me will allow you to serve your customers like never…
View visits by internet service provider and get more leads
Jan 28, 2013
Live chats are a great lead source- especially when you prompt visitors for their contact information for later follow-up. In…
Android App for the Live Chat System
Jan 11, 2013
Our new Android?App is now available to LiveHelpNow?Live Chat System?subscribers in the Google Play Store free of charge! We offer…
Personalize canned messages & transfer chats with a whisper
Jan 10, 2013
Sending pre-written messages while you chat is a great way to save time and allow yourself the freedom to multitask,…
Increase Online Sales
Mar 13, 2010
Timing is everything Regardless of industry, the timing of the right sales pitch at the right time will move a…